Sunday, 25 July 2010

How much is too much?

Being on the front line is both rewarding and challenging. At times the challenge can go too far. When a client is verbally or physically abusive, where do we draw the line?
How do we protect ourselves emotionally and physically, while continuing to provide a service to our clients?

Sunday, 18 July 2010

Lifestyle choice or mental health issue?

Entrenched rough sleeping is a difficult and often sensitive issue. These clients have been on the streets for so long and yet seem to be coping well in so many ways. But at what point do we take a step back and say it is a lifestyle choice or delve deeper? Are there underlying mental health issues, that are preventing them from accepting accommodation?